Welcome to Project Management Questions!

You can ask any question on Project Management and you can rest assured that real Project Managers will answer your shortly!

Amount of papework in project management

Does project management consist of a lot of paperwork?

I think that it does, and here's why... Let's say a customerr wants to make a change, let's look at the paper work involved to do so:

- The customer will send a requirement change to the PM
- The PM will send the customer a change request form to be signed
- The client sends back a signed copy of the change request form
- The PM sends a project plan update request to the project scheduler
- The PM sends a change request (another form that was sent to the client) to the team leader
- The team leader forwards a form to a team member containing details about the change
- and so forth...

What do others say about this? Isn't just too much paperwork by any standards? Isn't project management more bureaucratic nowadays than the government?
asked 9 years ago by anonymous

1 Answer

The amount of formality depends on the project, industry, and other circumstances around the project.  If I'm operating informally with a client, a simple email acknowledging the change (which often includes an extra cost) will do.  If there is no cost change, I will probably even take the direction over the phone.  If there is not a good relationshp with the client or I am new to the project, I may ask for a signed form.  And if I'm managing a small project, I probably do not need someone to draw up the schedule for me.

There are some projects however that require this formality.  Think space shuttle and Boeing and emergency room.  These projects must be more exacting as lives are at stake.  Every little nut and bolt that is changed when building an aircraft is tracked.  Many of these projects are worth millions or billions, and a significant deviation of cost or time may have considerable impact.  Many construction projects are subjected to various forms of regulation that require paperwork, so it must be completed.

But it is the responsibility of the project manager to determine the level of formality (and paperwork) required for their project circumstances.
answered 9 years ago by sdcapmp (45,840 points)

Related questions

© 2010 - 2012 Project Management Questions - All Rights Reserved