I'm currently an engineer looking out for a good job but I heard that I can get into ITIL. Can an Engineer be a part of ITIL ? Please let me know. I'm very confused as what field do I choose? Do I need to do ITIL courses to get into ITIL field? Kindly help!!!!

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I've done my engineering (Electronics and communication ) and 2010 passed out. Currently working in the Call center and planning to change the path to my actual field. Please provide me more information on whether an Engineer can actually do a ITIL course and become a successful IT person? If yes, then the advantages in the long run . What is the most important course in ITIL that an Engineer can do . Lastly, what is the scope of ITIL for an Engineer?
Please help!!!!!

asked 9 years ago by anonymous

1 Answer

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ITIL is an approach to IT Service Management. To learn more about ITIL certification and training, please visit http://www.itil-officialsite.com/AboutITIL/WhatisITIL.aspx and http://www.beyond20.com/foundationsv3.php.

answered 9 years ago by sdcapmp (45,840 points)

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