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Whose responsibility is it to resolve conflicts between team members?

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When there are two team members having a conflict/disagreement with each other, whose responsibility is it to resolve the conflict between the two? Is it always the project manager? Or should the team members resolve the conflict by themselves without the intervention of a third party?
asked 10 years ago by anonymous edited 10 years ago by MaplePM

1 Answer

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The two best people to resolve a disagreement are the people with the disagreement.  So if someone approaches me with a disagreement with someone else, I usually ask them to go to the person they disagree with and try to settle it.  If they cannot, then I ask them to return to me where I will listen to the sides and suggest an equitable resolution.
answered 10 years ago by sdcapmp (45,840 points)

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