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What is the difference between a project and routine operations?

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What are the main differences between a project and routine operations (such as customer support)? Can't everything be regarded as a project?
asked 6 years ago by anonymous

1 Answer

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Simple: a project has a clear start date and end date (even if the end date is pushed constantly, a project has to be finished one way or the other). Routine operations represent a process that will never finish.

I don't think everything can be regarded as a project as the time boundary is at the heart of the definition of a project. Time boundaries do not apply to processes/routine applications.
answered 6 years ago by humblepm (17,390 points)

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