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Types of project communication in project management

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What are the different types of project communication in PM? Are the PM communication types the same thing as the communication means (such as email, face-to-face, phone calls, video conferencing, etc...) - or are they something else? Please explain with examples.

Does the project manager usually list the communication types in the communication management plan?
asked 8 years ago by anonymous

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There are several types of communication in project management, and they include:

- Face-to-face communication: This type of communication is ideal for resolving conflicts and explaining the tasks/project to the team members (in the latter case it should be ideally coupled with an email). Face-to-face communication usually occurs in meetings. Should be followed up with minutes.

- Video conferencing: The alternative to face-to-face communication for remote teams. Should be followed up with minutes.

- Email communication: The best way to get documents approved and to receive/send detailed requirements from the client/to the team members.

- Collaboration tools: The best way to update the status of a task and to know what the status of the task is.

- Phone: Should only be used for conferences - mainly to discuss the project status. Should be followed up with minutes.

Ideally, the project manager should list all the communication tools/types in his communication management plan.
answered 8 years ago by MaplePM (46,940 points)

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