There are several types of communication in project management, and they include:
- Face-to-face communication: This type of communication is ideal for resolving conflicts and explaining the tasks/project to the team members (in the latter case it should be ideally coupled with an email). Face-to-face communication usually occurs in meetings. Should be followed up with minutes.
- Video conferencing: The alternative to face-to-face communication for remote teams. Should be followed up with minutes.
- Email communication: The best way to get documents approved and to receive/send detailed requirements from the client/to the team members.
- Collaboration tools: The best way to update the status of a task and to know what the status of the task is.
- Phone: Should only be used for conferences - mainly to discuss the project status. Should be followed up with minutes.
Ideally, the project manager should list all the communication tools/types in his communication management plan.