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How can project managers be effective in a matrix environment?

The ideal work environment for project managers is a projectized environment. Unfortunately, most companies are not projectized, so they're either functional or matrix. My question is how can a project manager be effective in a matrix environment, considering all the challenges he has (no authority, conflicts with functional management, fighting for resources, etc...)
asked 9 years ago by anonymous

1 Answer

1. Numbers.  Support your assertions with facts, not rhetoric.  If you don't have numbers (eg actual costs of $40,000 vs planned costs of $35,000), then apply solid logic (eg if this, then that).

2. Relationships.  Build trust.  Don't spin a message with optimism or pessimism.  Be candid.  Scale your message to their level (don't burden execs with details; don't burden staff with generalizations).

3. Own it. Anything that's not going right is your fault, regardless of whether it's somebody else's fault too. Don't shift the monkey to others. Keep it.  But actively seek the creative engagement of others in the matrix.
answered 9 years ago by anonymous

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