When the project manager has a trusted team that can deliver within defined parameters and processes and meet success criteria (i.e. work the plan) there are several key benefits:
- the team is able to accomplish more as a group than as an individual (i.e. increased productivity)
- there is business continuity - more than one person will know how to deliver the project/project tasks/assignments
- delegation becomes a means by which to increase employee capacity and skills by learning
- delegation helps with time management; if more skilled employees are taking on more complex tasks, this will leave the project manager with more time to develop the less skilled employees
- finally, delegation and rotation of assignments will keep tasks from becoming repetitive and/or boring.
An important key is having the right resources and a trusted team. Therefore, human resource planning is required to make sure that employees are not given tasks beyond their experience and training and that there be a professional development plan in place for all. The skils and experience of the team need to be leveraged and guided for success.
One way this happens in software development environments, for example, is that new developers are assigned to maintenance and testing tasks first. That ensures they learn the coding standards, development processes, and objectives of the software before creating new code.