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How do you measure & document whether project performance matches the agreed quality?

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Are there any "scientific" metrics that are used to measure the project performance against the agreed upon quality (that is specified in the quality management plan)? I hope that a project manager with a significant experience answers this question.
asked 6 years ago by anonymous edited 6 years ago by FastProjectManager

1 Answer

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The quality management plan should not only document the agreed upon quality, but how it is to be measured.  If not, it really depends on your industry.  Manufacturing looks at a sample of product.  Software might count the number of bugs in various severity categories. I think you will agree, these are all scientific measures. But to be a complete quality management plan, the system of measurement needs to be planned as well.
answered 6 years ago by sdcapmp (45,840 points)

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