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How do you measure & document whether project performance matches the agreed quality?

Are there any "scientific" metrics that are used to measure the project performance against the agreed upon quality (that is specified in the quality management plan)? I hope that a project manager with a significant experience answers this question.
asked 7 years ago by anonymous edited 7 years ago by FastProjectManager

1 Answer

The quality management plan should not only document the agreed upon quality, but how it is to be measured.  If not, it really depends on your industry.  Manufacturing looks at a sample of product.  Software might count the number of bugs in various severity categories. I think you will agree, these are all scientific measures. But to be a complete quality management plan, the system of measurement needs to be planned as well.
answered 7 years ago by sdcapmp (45,840 points)

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