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Does the customer need to see the WBS of the project?

I'm trying to make a list of all the project documents that we need to share with the customer. I'm currently thinking if the WBS is one of those documents that the customer needs to see. Frankly I feel that the WBS is a very technical document that should be only available to those working on the project.

What do you fellow project managers think?
asked 9 years ago by anonymous

1 Answer

Unless there are some "trade secrets" and "know hows" in the WBS, I don't see any problem in showing to the client. My personal concern with this is when you involve the client at a such a low level, he becomes picky and he starts trying to act smart ("hey what happened to task 1.3.5 in the WBS"), which may drive the project manager insane.
answered 9 years ago by humblepm (17,390 points)

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